Let me start by saying the products are good but the customer service, not so much. I ordered the 5th Gen Combo + and received the 5th Gen Combo. A difference of 3 products and $50. I tried calling several times but a live person never answers, and it always goes to voicemail. I sent a reply email with pics as proof but no answer. I went to their website and filled out customer contact form. Finally got a response with an apology and a promise for missing products to be shipped out asap. Over a week later and I still have not received a tracking number or products. Reached out 3 days ago to the person who replied to me and no response. Filled out another form on their website today and as of yet no response. Guess I'm out my products and my money. Wont be ordering again. Thats just not good business.
